Virgin Mobile Deposit Casino
We're here to help! Get the answers to your questions about everything including phones, plans, billing, coverage, long distance, roaming and more.
- With the Virgin Casino sign up offer, new customers will receive up to $100 cash back on the value of their first deposit. They can receive this up to $100 cash back offer if they place a losing.
- Check our Virgin Games Casino Review Updated February 2021 First Deposit Bonus% Accepts UK Online Players Mobile/PC Play Now!
- Before You Join
How does mobile billing casino work? Depositing money in a mobile billing casino is easy. Follow these steps to make a casino deposit with your mobile phone bill: Select Payforit or Boku on the casino deposits. Why Virgin Casino? From journeys into outer-space to super comfortable flights, Virgin always delivers the best experience, and now we're bringing our crowd-pleasing expertise to the NJ online casino world! Whether you want to play for fun or the thrill of a win, you'll find a game to suit your style at Virgin Casino.
- Members Top FAQ
- Before You Join
- Getting Started
- My Account Support
- Bill and Usage
- Phone Support Warranty and Repairs
- Coverage Long Distance and Travelling
- Plans AddOns and Services
- Prepaid My Account Support
- Get in Touch
- Dual SIM
Welcome
You’ve got questions, we’ve got answers. Take a look at the most frequently asked questions by our Members or pick a topic over on the left.
Members' Top FAQ:
- Are there any charges to change my plan?
Here's the deal: You got a discount off the price of your phone based on the plan level (Silver, Gold or Platinum) that you committed to when you hooked up or upgraded.
That means, if you want to switch from a higher plan level to a lower one (say, from Platinum to Silver) then there might be a Plan Level Change Fee.
The fee would be to make up for the difference between the original discount you got on your phone and the discount you would be able to get at the new plan level you want to move to.
- When and how can I upgrade to a new phone?
If you’re on a term agreement:
Head to virginmobile.ca/phoneupgrade and login to check your eligibility. You can also check your eligibility right on your phone by downloading and opening the My Account app.If you’re on a Virgin Mobile SuperTab™:
You can upgrade your phone at any time, just by paying off your Virgin Mobile SuperTab™ balance. When you’re ready for a new phone, head to any Virgin Mobile store and we’ll hook you up right away.If you're a prepaid Member:
You can upgrade your phone at any time by paying the full retail price of a new one, just pop into any Virgin Mobile store to see our hot phones. - How can I update my Buddy numbers?
You can change your Buddy List once a month for free! Here's how:
- My Account app
- Download and open the My Account app.
- Hit the mobile number
- Hit on the Settings icon located at the top right corner
- Hit My Buddies
- To make any changes, hit the number you want to edit
- Make your changes, then hit Save
- My Account:
- Log in to My Account
- Click on My Service at the top of the page.
- Click on My Plan & Features
- Scroll down to Manage Feature Settings. Click Change next to the My Buddies feature.
- Make your changes, pick nicknames for your Buddies, and pick Save
- I’m going over my plan usage limit. What can I do?
We have tools to help you track your usage, so you can see if and when you're going to go over your limit. If you're going over a lot, you may want to switch to an awesome plan that gives you the room you need.
- What is a credit limit?
A credit limit is a pre-set spending limit for your services that’s applied to your account. It’s decided and agreed on at your first credit check when you hooked up with us.
- How much will I be charged if I use my phone outside of Canada?
If you travel outside of Canada you’ll be charged the rates of the country you are in for calling, texting or using data. Check out the US roaming rates and international roaming rates. You can also grab a roaming add-on feature to reduce charges and save cash.
TIP: If you’re using Wi-Fi on your phone when travelling, make sure to turn off data roaming!
- When and how will I get my security deposit back?
Your Credit Limit will be lifted and security deposit returned after 6 months of on-time payments in a row.
The security deposit is usually added back to your account as a credit. If you want to get a cheque for it, then wait to get a text message from us saying that your Credit Limits has been taken off and then give Care a shout to ask for a cheque. Before the cheque is sent out, the deposit will be used to pay any balance owing on your account. Also make sure we have the most up-to-date address for you since that’s where we’ll be mailing the cheque to!
Remember, you can update your address online in My Account
- Why are collection calls continuing after I’ve paid my bill?
It can take up to 3 days for collection calls to stop after a payment is received.
- My bill date has passed, so where is my invoice?
We need a couple of days to pull all of the details together and process your monthly bill. Generally, you’ll get your bill in about 9 business days. After that you can see it online. Once it’s posted online you still have 21 days to pay it, so there’s lots of time to make sure you get that payment in without any late payment fees.
- I’ve made a payment, why isn’t it posted to My Account yet?
Payments through your bank can take a bit longer and your bank is the one responsible for processing them. We should get the payment in about 3 to 10 business days. Hang tight!
Before You Join
Getting started
- Start using My Account
- Start Using Member Benefits App
My Account Support
Bill and Usage
- Understand the Bill:
- Understand the charges:
Your bill won’t pay itself, but our app makes it almost that easy.
Download the My Account appPhone support, Warranty and repairs
- Using my phone
- Upgrade, Trade-in Program and Recycle
- Warranty and repairs
- Track your shipment
Coverage, Long Distance and Travelling
- Canada Rates
- Roaming and Travel
Plans, Add-Ons and services
- Add-on Features
- Other services
Prepaid Support
Get in Touch
ESIM AND DUAL SIM
Say Hello
How To Download The App For Android & iPhone
The Best Online Games Available At Virgin Casino
An Exclusive Virgin Welcome Bonus
Virgin Casino paired up with Atlantic City’s Tropicana Casino to bring its online casino games to New Jersey in 2014.
The Virgin Casino app entrance to the New Jersey market also saw the world-renowned iGaming platform Gamesys make its American debut.
Gamesys is arguably best known as the name behind JackpotJoy, Britain’s most prominent online bingo site.
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Virgin Casino offers dedicated apps for iPhone and Android, which you can download and play for real money in New Jersey.
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Can You Play Virgin Casino On iPhone?
Yes, Virgin Casino has a dedicated app for your iPhone and other iOS devices. The app is free to download and works on your favorite iOS device, including iPad.
The app has a decent selection of high-quality casino games, and you have to be within the borders of New Jersey to play for real money.
Is Virgin Casino Mobile App Stable?
The Virgin Casino mobile app is stable, with minimal in-game disconnection, lagging, or crashing.
Gamesys, Virgin Casino’s iGaming software developer, has a strong reputation for high-quality gaming apps, and we see this with the Virgin app.
Gamesys also has network and infrastructure systems located right here in New Jersey, allowing the iGaming platform to offer a superior Virgin Casino app experience.
How To Download Casino App For iPhone
You need iOS 11.0 or later to download the Virgin Casino app for iPhone. Newer iOS versions may work better and allow you to get automatic updates.
Additionally, make sure you have at least 67.3 MB of free space on your device. To download the Virgin Casino app for iOS:
- After signing up for Virgin Casino using this link, head straight to the App Store and search Virgin Casino.
- Tap Install to download the app on your device.
- Make sure you enable your GPS and Location Services before downloading the app.
- Launch the app on your iPhone after it’s finished downloading.
Can You Play Virgin On Android?
Yes, you can play Virgin Casino on its dedicated Android app. The Android version has all the features and games you get with the iOS version.
The app is also free to download, but you’ll have to download a .apk file from the casino’s website. Google Play Store does not currently support real-money gambling apps.
How To Download Virgin App For Android
You will need Android version 6.0 or later to download the app. To download the Virgin Casino app for Android:
- After signing up for Virgin Casino using this link, navigate to its site on your Android mobile device.
- Make sure the download from unknown sources feature is turned on in your device’s settings. Also, turn on your geolocation.
- Tap the icon that says “GET THE APP”.
- Read the instructions and tap “DOWNLOAD THE APP”.
- The .apk file will download and install automatically on your device.
What We Like About Virgin App
The Virgin Casino app has plenty of appealing features. The NJ casino market is very competitive, and Virgin Casino is a worthy contender with a fresh take on the gaming market. Some of the features we like most include:
- Seamless transition to mobile. The app is a replica of the desktop site, giving you simple, familiar, and uncluttered gameplay.
- Access to the community jackpot with individual prizes ranging from $500 to $10,000.
- Free demo games to test out the game selection before wagering real money.
- Smooth gameplay with high-end graphics.
What We Don’t Like About Virgin App
Although the Virgin Casino App is an excellent choice for your casino gaming needs, it does have a few drawbacks. Some of the things we think could be improved include:
- Limited game selection compared to other NJ casino apps.
- No Live Dealer games.
- Relatively large app size compared to its game library.
Best Games On Virgin Casino App
The game selection on the Virgin Casino App is a little limited, especially compared to some of the top casino apps in NJ. Still, you get a decent selection of slots and video poker, including some exclusive titles that you can only get at Virgin Casino. Some of the most popular games on the app include:
Siberian Storm
Siberian Storm is an eye-catching Siberian tiger-themed slot featuring five reels and 720 ways to win. This IGT slot is a medium volatility game with a return-to-player (RTP) of 96-percent. The slot features Free Spins, Scatter, Stackable Wild, and Multiway Xtra Award features.
The Multiway Xtra Award is an IGT trademark, which triggers the pay lines to pay both ways if you land the symbols in adjacent reels. You get a chance to win up to 109,210x your stake.
Wheel of Fortune on Tour
WoF on Tour is another IGT favorite that has a big following on the Virgin Casino App and desktop site. This slot sports five reels, 30 pay lines, and an RTP of 96.6-percent. WoF has all the favorite slot features, including six bonus rounds, free spins and multipliers, and wilds.
In the Letter Board Picker feature, you pick letters from a phrase in the iconic Wheel of Fortune fashion. Prizes in this round include winning up to 10x your stake, extra picks, and increasing the multiplier.
Double Double Bonus Poker
Video poker fans seemingly can’t get enough of Double Double Bonus Poker on the Virgin Casino App. This five-card poker game has an aggressive pay structure but retains the simple gameplay rules of Jacks or Better.
Double Double Bonus poker pays out 20 to 1 for a four-of-a-kind hand compared to Jacks or Better 25 to 1 payout. This is undoubtedly the game for high-stakes fans who feel right at home placing the maximum bet.
Cashiering On Casino App On Mobile
The Virgin Casino app supports both deposits and withdrawals. As is the case with most online casinos and apps, deposits are near-instant, while withdrawals take a little longer depending on the method you choose. Cashiering at the Virgin Casino app is fast and easy.
Deposits
You can deposit money to your Virgin Casino App using the following methods:
- VISA
- MasterCard
- ACH Instant eCheck
- PayNearMe
- Cash at the cage at Tropicana Casino and Resort
Withdrawals
Virgin Casino aims to process withdrawals within 24 hours. You can withdraw money from your casino app in the following ways:
- ACH Instant eCheck
- Check
- Cash at the cage at Tropicana Casino and Resort
As you might have already figured out, you won’t be able to withdraw your winnings using a credit or debit card despite using these methods to fund your account.
Virgin Casino App Issues
For the most part, the Virgin Casino App is stable, has a good (albeit limited) selection of games, and has a clean and intuitive interface. Since there is no such thing as a perfect casino app, it’s worth highlighting some of this app’s most common pain points.
Occasional geolocation issues
This problem is hardly unique to Virgin Casino, but the mobile app may arbitrarily kick you out or stop you from logging into your account. This usually happens when you are close to the New Jersey borders. Also, the feature may not work for jailbroken or rooted devices.
Additionally, public, company, or third-party internet connections may register you as outside of New Jersey. In this case, simply switch to your cellular internet connection or your personal modem or Wi-Fi.
Manual Updates For Earlier iOS And Android Versions
Virgin Casino App continually updates and upgrades its platform, which is a good thing. Still, you may not be able to play your favorite games until you have manually updated your app. It would be nice if the casino offered automatic updates for earlier mobile OS versions.
Sporadic Network Issues
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You may encounter sporadic display errors, disconnection, or freezing. In this case, you’ll need to delete the app and download it afresh. This process works similar to clearing cookies or temporary internet files on your computer to make it faster.
Mercifully, your account details, winnings, bonuses, and deposits remain intact even after you delete the app. You can access them on the app as soon as you download it again.
Virgin Casino Mobile Bonus
The Virgin Casino welcome bonus gives you a massive $30 no deposit bonus. And not many casino apps in New Jersey offer cashback, but Virgin gives you up to $100 cashback on your first deposit.
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Virgin Casino Games
| App Version | 3.01.1 |
| Size | 48.8MB |
| Required | iOS 8.0 or later |
| Last Updated | May 2020 |
| New Features | Improved Login Bug Fixes and Performance Improvements |